Shipping policy

Where we ship from
All orders are shipped from Belgium.

What shipping costs
Free within Europe: the European Union, the United Kingdom, Norway and Switzerland. Everywhere else: a flat €40 per order, however far your disco cat has to travel. We cover the rest of the cost ourselves.

How long it takes
Your disco cat is shipped within 7-14 days of your order. We usually manage it faster, but a sculpture covered in mirror tiles has to be packed properly, and we would rather take an extra day than have one arrive in pieces.
Transit then takes up to another 7 days, depending on where you live.
In total, please count on roughly 21 days from order to doorstep.

All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers or by customs processing.

If you have any questions about your order, you can contact us: info@grooovypaws.com.

Pre-orders work differently
A pre-ordered cat still has to be made, so the timings above do not apply. The expected delivery period is stated on the pre-order product page, and that is the date that counts.

Tracking
Once your order has shipped you will receive an email with a tracking code, so you can follow your disco cat on its way to you.

Customs duties and import taxes
Orders delivered inside the European Union are not subject to customs duties or import taxes.

Customs duties and import taxes for orders to the United States are calculated at checkout and included in the amount you pay. Nothing is due on delivery.

For all other destinations outside the EU, including the UK, Norway, Switzerland and Iceland, any import duties or taxes are set by the destination country, are payable by the customer on arrival, and are not included in the price. The carrier will contact you if they apply.